This is how I feel at the moment with 25 years of work wiped off the Internet through no fault of my own.
It could be worse – I have the complete database – more than 1.7 million records – on my desktop and backed up off site. And I have a reasonably recent backup of the Joomla web site – I say reasonably because that’s when the problem started – back in March 2016. The company that had been hosting my web site was bought out in 2015 by another company. The current one I call Company F for the time being. Since I started my database back in 1992 there has been a progression of companies – the first went bust, the second (B) bought out by (C) and so on until the current – Company F.
My current urgent requirement:
- Recommendation of web hosting company for a Joomla web site (older version).
- Transfer my Domain Name to the new web host.
- Set up my Joomla web site complete with SQL database on the new web host.
My secondary requirement
- Convert the old Joomla web site to the latest version.
I’m not expecting this for nothing but I will need to set up some crowd funding to pay for it. And I can’t do that until I can get a realistic quote to do it!
I’ve sent out emails to some contacts who might know someone who might know someone who can help.
I’m waiting for Company F to return the USB to me – with a complete copy of my web site and database etc.
Why am I not still using Company F? NO CHOICE!
- After agreeing to become a Company F Customer – for supposedly less than I was being charged by Company E which they have now owned for almost 2 years – I had a Company F Customer Number.
- After pulling the plug on the server I was on, they promised to have it all up and running in the middle of January. DIDN’T HAPPEN.
- After promising to send me an email confirming they had done this – DIDN’T HAPPEN.
- Then Company F had the nerve to tell me I needed to find another web hosting company because this wasn’t their core business and they weren’t going to get my site up and running.
- Then they had the nerve to send me an invoice – to be taken directly out of my account – for a LARGE amount of money – for hosting my site!
This is how I feel now and I really do need your help – find me the right person who can help!
And never trust companies, who buy out others, to tell the truth and honour any existing agreements!
I’m blown away with the number of offers of help, suggestions and encouragement – you are all truly wonderful. I may need some other help and definitely some financial assistance but things are heading in the right direction. There were so many great offers but at this stage I’ve chosen a local ‘Knight in shining armour‘ who already has some of my files and is working on recovering my web site and my database.
